Expert care review,documented fromthe inside.
Jaclyn Crouch, RN, BSN, MPS brings 30+ years of healthcare experience and 20 years in case management review to every case. Expert medical review and testimony for plaintiff and defense counsel.
MPS
Leadership Experience With
Optum
Director, Market Health Services
Meridian / Centene
Manager of Utilization Management
Kaiser Permanente
Resource Stewardship Manager
Atrium Health
Complex Case Manager
Landmark Health
Manager, Health Services
Services
A nurse's eye on every page of the file.
We organize, review, and summarize hospital, physician, and facility records with plain-language chronologies and case screening.
Request a ReviewMedical Reviews
Organized review of hospital, physician, and facility records, with medical chronologies, case screening, and key findings summarized in plain language.
Expert Witness
Nursing expert opinions on standard of care, with clear written reports and testimony support for deposition and trial.
Case Management
Review of utilization, discharge planning, and care coordination decisions, drawing on 20 years in case management.
"Objective, grounded in the record, and written for attorneys."
About the Expert
Jaclyn Crouch
RN, BSN, MPS
"She has evaluated care from both sides: as a nurse delivering it, and as a healthcare leader deciding whether it met the standard.
Jaclyn is a nurse expert with more than 30 years of healthcare experience, including 20 years in case management review. She knows how care is documented, where records fall short, and what the details mean for your case.
Areas of Expertise
- Nursing standard of care
- Utilization management & medical necessity
- Case management & discharge planning
- Care coordination & transitions of care
- Health plan & hospital review processes
- Healthcare operations & policy
Education
Master's
Healthcare Leadership & Medical Info Tech
University of Denver
Bachelor of Science
Nursing (BSN)
University of Phoenix
How It Works
A clear, structured process.
Consultation
Discuss the case, the questions you need answered, and your timeline.
Send Records
Securely share the medical file for review.
Nursing Review
A careful, page by page review with findings tied to the record.
Written Report
A clear summary and chronology, plus time to walk through the findings.
Rates & Pricing
Clear, straightforward pricing.
Hourly billing, tracked in detail and itemized on every invoice.
Medical Record Review
Record review, medical chronologies, case screening, and written summaries.
Case Management Review
Review of utilization, discharge planning, and care coordination decisions.
Expert Witness Review
Expert case review and preparation of written opinion reports.
Deposition & Trial Testimony
Deposition and trial testimony, including preparation time.
Free initial consultation
Up to 30 minutes to discuss your case and whether it is a good fit.
Retainer
$1,500 retainer, applied toward billed hours.
Minimums
3 hour minimum for depositions and 4 hour minimum for trial testimony.
Travel
Billed at half the hourly rate, door to door, plus reasonable expenses. No travel charge for remote testimony.
Let's discuss
your matter.
Reach out for a confidential conversation about your case and whether Chart & Counsel is the right fit.